Platform-based customer agility: An integrated framework of information management structure,capability, and culture     

《International Journal of Information Management》2021

Platform-based customer agility is the ability to leverage the voice of the customer on a platform to achieve market intelligence and to explore competitive action opportunities. Prior studies have indicated the critical role of customer agility in enabling the survival and prosperity of contemporary organizations in a turbulent business environment, although how to develop this capability is not answered. The current research attempts to fill this theoretical gap. Drawing on the information management literature, we propose an integrative information management framework to investigate the process of developing customer agility. By conducting a case study of a leading e-commerce platform in China, we identify three types of platform-based customer agility (i.e. reactive customer agility, proactive customer agility, and coactive customer agility) in different phases of the growth of the platform. Furthermore, a process model is developed from the case study. It shows that platform-based customer agility is achieved by establishing information management structure, developing information management capability, and instilling information management culture. This study contributes to the knowledge on customer agility and information management. Detailed recommendations are also provided for potential practitioners.  相似文献   

我国电子商务第三方支付平台现状、问题及对策分析   总被引：1，自引：0，他引：1  

张冉  吴国栋 《巢湖学院学报》2011,(5):24-28

第三方支付平台是电子商务顺利进行的重要保障.我国第三方支付平台在近些年发展迅速,对于整个电子商务行业乃至我国整个国民经济都有着重要的意义,但其仍然存在很多不完善的地方。文章针对我国第三方支付企业的准入标准过低法律界定模糊,沉淀资金管理混乱,套现洗钱现象严重,盈利模式单一的问题结合第三方支付的特征及平台设计中的不足,从规范行业标准,引入新型监管机构,加强行业整合等方面提出有效的解决对策。  相似文献   

欧盟WEEE和ROHS指令对我国电子信息行业的影响及对策     

戴瑞红 《温州职业技术学院学报》2006,6(3):27-29

欧盟是我国最大的电器产品的出口对象之一,因而欧盟颁布的WEEE和ROHS指令对我国电子信息行业的影响将是巨大的。欧盟环保体系中的关键是使生产商应承担的环境责任,延伸到产品整个生命周期,特别是产品废弃后的回收和处置。所以,我国企业在应对策略上应始终围绕这一中心。  相似文献   

Collaborative bibliography     

David G. Hendry  J.R. Jenkins  Joseph F. McCarthy 《Information processing & management》2006

A bibliography is traditionally characterized by the judgments, bounded by explicit selection criteria, made by a single compiler. Because these criteria concern the attributes ascribed to a work and the needs of readers, bibliographic work is largely conceptual even across technological eras and domains. Yet, the development of networked information services, made possible by WWW infrastructure, has enabled very large numbers of people to discover, organize, and publish information, including bibliographies. Indeed, bibliographies, or at least bibliography-like artifacts, are a common genre of website, often published by people without specialized skills in information organization who follow non-rigorous selection procedures. Nevertheless, even if the items from these lists are poorly selected and described, this publishing activity is fundamentally important because it structures information locally, creating a patchy network of secondary access points. In turn, these access points enable information discovery, the formation and development of communities of interest, the estimation of document relevance by search engines, and so on. In sum, this activity, and the enabling technical infrastructure, invites bibliographies to take on new interactive possibilities. The aim of this article is to extend the traditional view of bibliography to encompass collaborative possibilities for wide, or narrow, participation in the shaping of bibliographies and the selection of items. This is done by examining the nature of bibliography on the Web, by proposing a conceptual model that opens bibliography to participatory practices, and by discussing a case study where a team sought to develop a bibliography of electronic resources. This examination reveals splendid opportunities for expanding the notion of bibliography with participatory policies while remaining true to its ancient roots.  相似文献   

基于全球电子商务的信息资源开发与利用     

严亚兰  查先进 《情报科学》2001,19(9):1000-1002,1008

分析了全球电子商务活动及其信息需求特点，并进一步探讨了网络信息资源开发与利用的具体程序。  相似文献   

电子商务与诚信   总被引：15，自引：1，他引：15  

金镇 《情报科学》2003,21(10):1042-1044

诚信问题已经成为全社会关注的焦点，是电子商务发展的重要影响因素。本文分析了诚信的含义，提出了建立电子商务信用体系的建议。  相似文献   

Factors influencing electronic health record adoption by physicians: A multilevel analysis     

《International Journal of Information Management》2016,36(3):258-270

In Canada, the healthcare system remains paper-laden, and EHR adoption by physicians lags behind many other industrial countries. Recent reviews identified individual and organizational factors as having the most important influence on EHR adoption and proposed taking a multidimensional perspective to study these adoption determinants. However, most studies have focused on physician EHR adoption measured at the individual level.ObjectivesFirst, we used a multilevel regression model to assess whether organizations' characteristics influenced physician behavioral intention to use EHR. Second, we sought to identify individual and organizational factors that explain physician intention.MethodsWe conducted a prospective cross-sectional study among physicians in 49 primary healthcare organizations in four regions of the province of Quebec (Canada). We first analyzed relationships between individual and organizational variables and intention. Second, we performed multilevel modeling to explore organizational characteristics' impact on physician intention to use EHR.Results278 completed questionnaires were returned from the 31 organizations that had at least 5 participants (response rate: 39.8%). Questionnaires showed satisfactory psychometric properties. The multilevel modeling found no significant overall influence of organizational level on physician intention to use EHR. Second, six of the individual level constructs had a positive and strongly significant impact on physician intention.ConclusionIn the Quebec context, organization-level seems to have no significant impact on EHR adoption by physicians. Hence, particular strategies are more likely to succeed if they target individual physicians rather than organizations.  相似文献   

全新研发理念下国家重点专项的管理创新 ——以国家重点研发计划"战略性先进电子材料"重点专项为例     

杨斌 《科技管理研究》2020,40(11):177-183

以国家重点研发计划“战略性先进电子材料”重点专项为例,总结介绍在“全链条设计,一体化部署”研发  相似文献   

电子商务的功能和效益   总被引：1，自引：1，他引：1  

姚广义 《情报科学》2001,19(2):123-125

电子商务具有多元化的主休和全方位的功能，它为商业带来了经营战略、组织管理及文化冲突等方面的变化；它能使企业降低运营成本、提高生产率和扩大市场空间；基于因特网的电子商务使整个经济运行方式、经济结构和经济增长方式发生了深层次变革，并推动了网络经济的创新和扩展。  相似文献   

The information seeking behaviour of the users of digital scholarly journals     

David Nicholas  Paul Huntington  Hamid R. Jamali  Anthony Watkinson 《Information processing & management》2006

The article employs deep log analysis (DLA) techniques, a more sophisticated form of transaction log analysis, to demonstrate what usage data can disclose about information seeking behaviour of virtual scholars – academics, and researchers. DLA works with the raw server log data, not the processed, pre-defined and selective data provided by journal publishers. It can generate types of analysis that are not generally available via proprietary web logging software because the software filters out relevant data and makes unhelpful assumptions about the meaning of the data. DLA also enables usage data to be associated with search/navigational and/or user demographic data, hence the name ‘deep’. In this connection the usage of two digital journal libraries, those of EmeraldInsight, and Blackwell Synergy are investigated. The information seeking behaviour of nearly three million users is analyzed in respect to the extent to which they penetrate the site, the number of visits made, as well as the type of items and content they view. The users are broken down by occupation, place of work, type of subscriber (“Big Deal”, non-subscriber, etc.), geographical location, type of university (old and new), referrer link used, and number of items viewed in a session.  相似文献